Hong (Helen) Qin

Practical, relationship-focused counselling

AASW, PACFA Australia

Experience: 11 years in practice
Focus areas: Stress, Anxiety, Relationship, Self esteem
Approaches: Gottman Method, Acceptance and Commitment Therapy (ACT)
Languages: English, Mandarin

About Hong

Hong (Helen) Qin is a counsellor who combines relationship-focused tools with practical therapies to help people move forward. She uses approaches such as the Gottman Method alongside cognitive and acceptance-based techniques.

Background and approach

Helen speaks English and Mandarin and draws on 11 years of experience in Australia to support people through hard moments. Helen helps people who are dealing with stress, anxiety and low self-esteem.

She also supports those facing relationship and intimacy issues, grief, parenting concerns and major life changes. She aims to make the first step feel manageable and straightforward.

Her style is person-centred and collaborative. Sessions focus on understanding what matters to the individual and building skills that make daily life easier.

Helen uses Cognitive Behavioural Therapy and Acceptance and Commitment Therapy to address unhelpful thoughts and to clarify valued goals. For couples work she draws on the Gottman Method and on attachment-based ideas to improve communication and connection.

When trauma or abuse is a factor she uses trauma-aware practices and a biopsychosocial lens to look at the whole situation. Practical techniques such as mindfulness and motivational interviewing are used when helpful.

Helen holds the AASW credential and is registered with PACFA. She offers video calls, phone sessions, live chat and text-based messaging.

To start, clients complete a short matching questionnaire and then schedule sessions according to availability.

How therapeutic approaches translate to online sessions

Helen uses the Gottman Method to help couples improve communication and reduce conflict by teaching practical interaction skills and repair strategies that can be practised between sessions. Acceptance and Commitment Therapy (ACT) is used to help people notice difficult thoughts and reconnect with what they value, which often suits worries about life changes, anxiety or low mood. Attachment-Based Therapy focuses on patterns of relating and connection, helping people understand how early relationship experiences shape present behaviour and closeness.

Finding the right approach is part of the work together. Helen will talk with each person about their goals, preferences and what has or hasn't helped before. From there she will suggest a mix of methods and check in regularly so the plan matches changing needs and progress.

Online therapy offers a range of practical options. Video calls let people work face-to-face from wherever they are, phone sessions can be easier when bandwidth is limited, live chat suits shorter check-ins and text-based messaging supports ongoing reflection between sessions. These formats make therapy more flexible and easier to fit around work, parenting and daily life routines.

Frequently asked questions

What kinds of problems does Helen help with?

Helen supports people with stress, anxiety, depression and low self-esteem, as well as relationship and intimacy issues, grief, parenting concerns and career changes.

How does Helen work in sessions?

She uses a person-centred and collaborative style, combining CBT, ACT and mindfulness so people can practise new skills and make clearer choices.

What experience does she bring?

Helen has 11 years of professional experience working in Australia with a range of emotional and relationship concerns.

What are her credentials and where is she based?

She holds AASW and PACFA credentials and practises in Australia.

Which languages are offered for sessions?

Sessions are offered in English and Mandarin.

Can international clients work with Helen?

International clients are not currently accepted.

What session formats are available?

Helen offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are fees and starting steps handled?

Cost varies with location and availability and sessions use a subscription that can be cancelled at any time; to begin, select Start Therapy, complete a short matching questionnaire and then book according to availability.

Areas of expertise

Primary focus

Stress, AnxietyRelationship issuesSelf esteem Depression Coping with life changes

Also works with

Family conflictsTrauma and abuse Grief Intimacy-related issuesSleeping disordersParenting issuesAnger managementCareer difficulties

Additional focus areas

Abandonment Attachment issuesAvoidant personalityCommitment issues Communication problems Control issues Divorce and separation Family of origin issuesFamily problemsFatherhood issues Forgiveness Guilt and shame Immigration issues Impulsivity Isolation / loneliness Life purpose Midlife crisis Veteran and Armed Forces Issues Multicultural concerns Panic disorder and panic attacks Postpartum depression Post-traumatic stressSeasonal Affective Disorder (SAD)Self-loveSmoking / vaping cessationSocial anxiety and phobia Young adult issues

Therapeutic approaches

Acceptance and Commitment Therapy (ACT)Attachment-Based TherapyClient-Centred TherapyCognitive Behavioural Therapy (CBT)Gottman MethodMindfulness TherapyMotivational InterviewingSolution-Focused Therapy

Experience

11+ years

Registered with

AASW, PACFA

Languages

English, Mandarin